Terms and Conditions
General Terms & Conditions
Terms and conditions when booking Hiking in Spain, Cycling in Spain, Cycling in Spain and Mountain biking in Spain accommodations.
Reservations: Our sporty Walking and Cycling holidays can only be booked by e-mail (see contact form on this site). Please include your telephone number, so that we can reach you directly in unforeseen circumstances. After requesting availability of the desired accommodation and period, you will receive a confirmation by e-mail. In case the desired accommodation is not available for your booking, we will also offer an alternative and equivalent accommodation. We normally respond within a few hours, if this is not the case, for example due to unforeseen circumstances such as a failure of the internet, we will contact you by telephone. Of course you can also text or call us directly on 0034629031167
The travel plans: After receiving the request for availability, we will keep the desired accommodation blocked for you for 5 days to give you the opportunity to plan tickets, transfer or rental car etc. and inform us accordingly with date, flight number and arrival time as soon as this information is known to us for planning purposes. During this period you can cancel the application free of charge. If the above information is not communicated to us within 5 days, we have the right to cancel the reservation unilaterally, free of charge, towards the applicant. The conditions stated here are binding and when requesting a quote for a stay, you agree to this. We offer accommodations for Walking in Spain, Cycling in Spain, Cycling in Spain and Mountain biking in Spain in the southern Spanish region of Axarquia (Andalusia) in general and the white mountain village of Cómpeta in particular. The accommodation offer for our various holiday activities, such as Hiking in Spain, Cycling in Spain, Cycling in Spain and Mountain biking in Spain can be different. To possibly extend the stay with additional services, please contact the local operator of these additional services. The additional services mentioned here do not under any circumstances constitute a package offered by us and are performed under the express responsibility, terms and conditions of third party companies. We cannot be held responsible in any way for the additional services mentioned in this document.
Prices: The prices published by us for Hiking in Spain, Cycling in Spain, Cycling in Spain and Mountain biking in Spain may differ due to different conditions, accommodations, the additional activities which will be done, or reservations based on accommodation, half and / or full board. All accommodation prices include cold and hot water, electricity and gas for the BBQ in normal use. In the winter months, according to need and climate, in consultation, the heating or fireplace wood can be used for a small fee.
Bookings and Reservation costs: We do not charge bookings and / or reservation costs or seasonal surcharges for our individual Hiking in Spain, Cycling in Spain, Cycling in Spain and Mountain biking in Spain reservations, unless explicitly stated in the offer. We do not charge local taxes or VAT, unless explicitly stated in the quotation. Administration costs apply for group bookings.
Minimum stay: For a standard Hiking in Spain, Cycling in Spain, Cycling in Spain and Mountain biking in Spain reservation in our accommodations, a consecutive stay of 4 days, 3 nights, based on accommodation only applies. The minimum stay of 4 days / 3 nights only applies to a tailor-made or B&B quote.
Payment: Upon receipt of the flight details, we confirm the reservation and send you by e-mail the invoice / confirmation, with deposit instructions, on which you transfer 50% of the (total) invoice amount to our account. After receipt of the deposit, the reservation is guaranteed. No later than 4 weeks before arrival in Cómpeta, you transfer the remaining 50% of the invoice amount to us. When booking from 6 weeks before the start of the stay, the rent must be paid in full. For booking additional activities, such as mountain bike tours, bicycle rental with deposit, guided walking routes, 4x4 transfers, etc., the costs must also be related here, as stated in the quotation and invoice / confirmation, possibly together with your down payment, or on site at the local company.
Travel & accident insurance: Taking out a personal and sufficient cover travel and accident insurance is mandatory for a Hiking in Spain, Cycling in Spain, Cycling in Spain and Mountain biking in Spain reservation. When booking, we ask you to state the details of the insurance company and policy number on the reservation form. Short-term travel insurance also provides coverage for SOS (emergency assistance) travel accidents, travel luggage, and medical expenses while on vacation. In the event that you would have to stay longer in Spain because you cannot travel on the planned date, additional travel and accommodation costs are generally covered by the travel insurance and the travel insurance taken out will also remain in effect during this period. With various companies, this also provides cover for your own bicycle during transport to the destination, or the rented bicycle during the stay. This may require an extension to the standard terms and conditions.
Cancellation: Canceling a reservation made with us for a Walking in Spain, Cycling in Spain, Cycling in Spain and Mountain biking in Spain booking, possibly with reserved, additional activities or bicycle rental, may be subject to costs. We have the right to deduct these costs from the travel sum already paid. When making the payment to us, you indicate that you have taken note of these conditions. A reservation confirmed by us and paid in full or in part can only be cancelled by e-mail. You have the option to cancel the reservation free of charge during the first 7 days after request, by e-mail. We will confirm the cancellation to you, also by e-mail, stating any cancellation costs. The cancellation costs are 25% for cancellations up to 3 weeks before the agreed arrival date, 75% for cancellations from 3 weeks to 1 week before the arrival date and 100% for cancellations from 1 week before the arrival.
Cancellation insurance: We strongly advise you to take out cancellation insurance for this Hiking in Spain, Cycling in Spain, Cycling in Spain and Mountain biking in Spain reservation. With a cancellation insurance you are insured against forced cancellation or premature termination of your holiday. Departure delays are also often reimbursed. In general, cancellation insurance can be taken out up to 7 days after booking confirmation of the trip. We also recommend that you read the cancellation conditions of the chosen airline; in particular budget airlines sometimes have unfavourable, usually costly cancellation terms and conditions.
Our liability: For the reservation of a Hiking in Spain, Cycling in Spain, Cycling in Spain and Mountain biking in Spain accommodation as well as the activities to be undertaken by guests during their stay in Cómpeta or during the return journey, we explicitly cannot be held liable in any way. By making your payment or payment obligation to us regarding the Hiking in Spain, Cycling in Spain, Cycling in Spain and Mountain biking in Spain accommodation booked by you, you confirm that you have taken note of this. For the participation in activities of third parties (Salamandra Multi Aventura / Caballos Mosquin etc) only the liability of these companies applies. As part of bicycle rental, you must always complete a rental contract with liability agreement and pay a deposit before the start of the rental period.
Downloading digital information: Downloading the walking and cycling routes listed on the website https://www.mesonlahospederia.eu/, in any form whatsoever, or other (tourist) information and the stated use thereof during your stay in Cómpeta, does you are entirely at your own risk and responsibility. We or our associated persons are in no way, directly or indirectly, liable. No rights whatsoever can be derived, directly or indirectly, against us or persons associated with us from downloading this information.
Obligation to implement: We are solely responsible for the correct implementation of the offered Hiking in Spain, Cycling in Spain, Cycling in Spain and Mountain biking in Spain accommodations, in accordance with the reasonable expectations of the traveller. In the event of a stay and any additional activities in accordance with the reasonable expectations, we are not obliged to compensate any damage to the traveller due to shortcomings. When determining any shortcomings / damage by the traveller, it is up to the traveller to report this damage in writing to us directly or to the operator of the activity, during his / her stay in Cómpeta.
We are not responsible for: shortcomings in the implementation of Hiking in Spain, Cycling in Spain, Cycling in Spain and Mountain biking in Spain reservations as part of the agreement, caused by or attributable to the traveller himself, including damage caused due to the health of the traveller when entering into the agreement. In these cases, no claim can be made for a full or partial refund of the travel sum. Damage resulting from cancellations of third parties involved in the agreement, such as, but not limited to, changes or cancellations of airlines, railways, bus and taxi companies. In these cases, no claim can be made for a full or partial refund of the travel sum. Any damage or claim to compensation, reimbursement of the travel sum, if, in the event of an incident, the traveller turns out not to have the mandatory travel and accident insurance. In these cases, no claim can be made for a full or partial refund of the travel sum.
Note: We are at all times entitled to deviate from the offered Hiking in Spain, Cycling in Spain, Cycling in Spain and Mountain biking in Spain reservation if this is desired for the smooth running of the stay, or the interests of the guest. We are also entitled to exclude participant (s) from further participation in additional activities if physical or mental abnormalities, or insufficient condition of the traveller, would seriously hinder safety during the participation in the activity. In these cases, the associated costs and consequences are for the account of the traveller and no claim can be made for a refund, in whole or in part, of the travel sum. If a traveller independently decides voluntarily to end the stay, he / she cannot only claim to a refund, in whole or in part, of the travel sum.
Start of your holiday: The booked Hiking in Spain, Cycling in Spain, Cycling in Spain and Mountain biking in Spain reservation starts at the time of arrival in Cómpeta, and ends when you leave Cómpeta. In principle, the stay can start on any day of the week.
Availability of accommodation: The reserved Hiking in Spain, Cycling in Spain, Cycling in Spain and Mountain biking in Spain accommodation is available from 15.00 on the day of arrival, until 10.00 on the day of departure. These times can, in consultation, be adjusted to the arrival / departure times at the airport.
Beds & linen: All our accommodations are equipped with single and double beds in the setting you prefer. Duvets, pillowcases, plenty of hand and soft bath towels, kitchen and tea towels as well as washing-up liquid and garbage bags are standard equipment and are included in the accommodation price.
Kitchen equipment: Some of our accommodations are equipped with a fully equipped kitchen or kitchenette with fridge / freezer, electric hob, plenty of pots, pans, glassware, cutlery and crockery. If you accidentally break something, please report it to us. If this concerns a substantial part of the accommodation, we ask you to reimburse it. In general, your travel insurance policy will pay you back. All other accommodations always have their own bathroom and mini fridge.
Deposit Accommodation: When we receive the key (s) to our accommodations, we are entitled to demand a deposit of € 35.00. This amount will be refunded at the end of the rental period, when the key (s) are returned. In the event of loss of the key (s) or if the accommodation is not left clean in accordance with the conditions, the repayment obligation for the deposit will lapse.
Final cleaning: The cleaning at the end of the stay is under normal circumstances and a minimum stay of 8 days / 7 nights included in the accommodation price. Additional costs may be charged for a tailor-made stay of 4 to 7 days. For stays of more than one week, the accommodation will be cleaned, in consultation, at the end of the first rental period of 8 days / 7 nights, and the bed and towels will be changed. We kindly request you to collect the waste remaining on the last day in a plastic bag and leave it at the front door of the accommodation. (During the stay, the waste can be deposited every evening in the containers placed by the municipality in the vicinity of the accommodation) If our request is not complied with, the deposit (€ 35.00) will lapse to us to cover the additional costs associated with the final cleaning.
Complaints: Complaints reported by travellers, relating to a Hiking in Spain, Cycling in Spain, Cycling in Spain and Mountain biking in Spain accommodations, which reasonably exceed or exceed any comments, should be submitted as soon as possible, at the place where the complaint arose, only in writing, during the stay, to be submitted to us or the relevant company of the additional activities. Only complaints / comments that have been made as a result of the above will be handled. However, we cannot be held responsible in any way for the additional services mentioned here.
Conditions Bicycle rental in Andalusia: The bicycles supplied by us or an external rental company will be received by you in good condition, the renter is expected to receive the rented bicycle at the start of the agreed rental period, for only full days, upon receipt. to check. The use of the rented bicycle is entirely at the risk of the renter. The renter will manage the rented bicycle as a good manager. The renter is liable for damage to and loss of the rented bicycle and will reimburse repair costs, as well as the replacement value of the bicycle, if applicable. This fee will be paid to the lessor in cash at the end of the rental period agreed with the lessor, no later than the set return date of the bicycle. If the bicycle is returned later than the agreed rental period, the lessor is entitled to charge the full day's rent. The lessor is at all times entitled to recover his claim against the hirer with regard to possible compensation or the late return of the bicycle from the deposit paid. The tenant bears full legal liability for damage caused to third parties. The tenant will be in possession of a travel and accident insurance. In case of premature return of the rented bicycle, the fully agreed rental sum will remain fully applicable.
Guarantee bicycle rental: The guarantee for bicycle rental, in combination with a stay in our accommodations, depends on the type of bicycle; for an MTB bicycle € 50.00, Road bike € 100.00 and the carbon road bike € 150.00 per bicycle and rental period. The deposit is to be paid at the same time as the reservation of the accommodation. When the bicycle is returned in good condition, the deposit will be refunded to the account within 5 days. Any damage and related repairs to bicycles will be paid from the deposit.
Transport costs rental bicycle: For bringing / collecting the rental bicycles from the lessor to / from our accommodations, an amount of € 50.00 Euro may be charged for collection and return, regardless of the number of bicycles per rental period.
Cancellation: There may be costs associated with cancelling a bicycle rental and any guidance etc. We and any external company have the right to deduct these costs from the travel sum already paid. When making the payment to us, you indicate that you have taken note of these conditions. A reservation confirmed by us and paid in full or in part can only be cancelled by e-mail. You have the option to cancel the reservation free of charge during the first 7 days after request, by e-mail. We will cancel the cancellation, also by e-mail, stating any cancellation costs. The cancellation costs are 25% for cancellations up to 3 weeks before the agreed arrival date, 75% for cancellations from 3 weeks to 1 week before the arrival date and 100% for cancellations from 1 week before the arrival.
Compulsory helmet when cycling: Wearing a helmet is compulsory in Spain for cyclists outside urban areas. During your stay in Cómpeta, you are obliged to wear a helmet while participating in all bicycle and mountain biking activities.
Identification obligation: You are, as it is in many other countries, during your stay in Spain and possibly participating in activities (also of third parties), at all times obliged to carry an identification document with you. This is of course also important in the event of a possible calamity or accident (please note) while participating in activities.
Conditions cycling holiday in Andalusia
Cycling in Spain, Cycling in Spain and Mountain biking in Spain are pitches cycling holidays in Cómpeta - Andalusia based on 8 days, 7 nights, for 1, 2 or more people, booked at the same time, for the same period, in the same accommodation. The cycling holiday can be extended with breakfast, lunch or dinner options through restaurants in the immediate vicinity. In principle, the cycling holiday in Andalusia can be started any day of the week. We are open all year round, we do not charge reservation and booking costs for individual cycling holidays or seasonal surcharge, VAT is also included in the price.
Cycling holiday included: Personal Meet & Greet in Cómpeta, drink and tapas on the terrace on arrival, use of route maps, free GPS information, daily support, 1 transfer to routes in Nature Park for mountain biking or Pueblos Blancos for cyclists in the area, free use of bicycle shed, workshop, tools and Kärcher for mountain bikers.
Not included cycling holiday: All other costs for the Cycling in Spain, Cycling in Spain and Mountain biking in Spain, including return trip to Málaga, Personal Meet & Greet at Málaga airport (option), transfer Airport - Cómpeta vv (option), possibility to make a stop at the beach, more than 1 transfer by 4x4 to / from mountain bike routes in Nature Park or to racing bike routes in the region (option), guidance by car or minibus on road routes (option), additional activities or excursions , bicycle rental (from € 20.00 / bicycle day), transport costs bicycle rental Málaga / Cómpeta, (€ 30.00 / booking) professional cycling guide for mountain bike / road, meals and drinks, unless stated otherwise.